8. Troubleshooting

ProblemReasonSolution
Nothing turns onRCD in OFF position.Turn RCD ON

FILTRATION

Low water flow during filtration.Dirty or clogged filterWash filter
Filter pump is not activated.Broken filtration pumpCheck pump / Replace brushes.
Contactor damaged or has faulty connectionInstaller: check connection cables. Replace contactor.
The control panel’s cable is disconnected from the boardConnect the cable to the board
Lack of powerCheck the pump’s connection to the electrical panel

WATER MASAGE

Massage pump is not activated.The digital control panel’s cable is disconnected from the boardConnect the cable to the board
Lack of powerCheck the pump’s connection to the electrical panel
Damaged pumpCheck the pump / Replace brushes
Contactor damaged or has faulty connectionInstaller: Check connection cables. Change contactor.

HEAT EXCHANGER

The thermostat does not indicate the correct temperature.Poorly placed temperature probePlace the probe in its housing
Faulty temperature probeReplace the probe
Faulty temperature controlReplace the control
Water not heating upPoorly wired / faulty resistorCheck resistor wiring / Replace resistor
Poorly wired / faulty flow switchCheck flow switch wiring / Replace flow switch